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Placing Your Order

Please, if your item comes in different sizes or colors, carefully choose your correct size or color choice before clicking "Add to Cart".
You will then be directed to our Cart page where you can review your item(s) and proceed to Enter Shipping Address to process your order.

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Yes, definitely!  During the checkout process you are able to enter any shipping address and specify a different billing address.

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Once you place an order, you will receive an email notification at the email you entered during the checkout process.  Also if you have provided a mobile phone number you will receive text messages confirming your order and tracking information.

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No, accounts are totally optional.

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Payments

We securely accept Paypal Credit Card (Visa, MasterCard, Discover, and American Express) and Crypto Currencies (Bitcoin, Litcoin).

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Our payment provider automatically & securely processes your order immediately after it is placed.

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My Existing Order

If you would like to add items to your existing order, please place an additional order. We do not store your credit card information and cannot process changes made after the order is placed.

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Cancellations are only accepted for full-priced items, within 60 minutes after an order is placed. Please if you have to cancel your order for any reason reach out to us immediately at support@whatsashop.com or click here if you are able to cancel within the given time frame. We process orders as quickly as possible so cancellations are time sensitive.

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Shipping & Delivery

Please note that we require 1 to 3 working days on average to fulfill your order before dispatching it. Rest assured we are doing everything in our power to get your order to you as soon as possible!  Once your order is dispatched, depending on your country or region, the estimated delivery time is between 6 to 12 business days. Please consider any holidays that might impact delivery times.

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No worries - slight delays in shipment may occur due to, for instance; upcoming or current holidays that are not working days of post and delivery services. Moreover, keep in mind that it might take a considerable time for the customs of your country to check your package. If your delivery is significantly late, or you’re experiencing problems with tracking your order, please contact us at support@whatsashop.com or click here. We would be glad to help you at any time!

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We ship our products worldwide and shipping costs vary based on the country of the delivery and type of shipping service you select. we offer free shipping on some products, and there are products the price of shipping for one product ranges between $1 and $15 (in US dollars).

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We sure do! We accept international orders and ship worldwide. However, we are not responsible for customs charges. Customs may charge their own fees which are not associated with our shipping cost. They are their own entity and reserve the right to charge as they see fit. Please contact your local customs office for more information.

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whatsashop provides you with an excellent opportunity to track your order by simply indicating your tracking number. As soon as you get the number after shipment confirmation, fill it in on our Track my Order page whatsashop Track Your Order and click on the Track button. As simple as AZE: you will immediately see where your package is at the moment and which stages your delivery has already gone through.

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We provide worldwide shipping to over 200 countries & regions.

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As we partner with merchants and product manufacturers from all over the world, we opt for the ePacket delivery system from EMS. This innovative shipping technology enables you to track your order at any time. And, what is even more critical, it is fast as lightning!.

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Returns & Refunds

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. You can read more about our return policy here.

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To return your product, you should mail us at support@whatsashop.com or contact us here.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

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